Milan, Metropolitan City of Milan, Italy
PANGAIA exists to design a future where people and planet reconnect.
Through every product, story, and action, we fuse innovation, design, and purpose to create experiences that support well-being while minimizing environmental impact.
We are a global collective — one heart, many creative minds.
From scientists to storytellers, we bring together diverse expertise to turn meaningful innovation into reality.
We don't just create products; we redefine their role — from consumption to conscious living.
Our vision is to empower people to live intelligently, beautifully, and responsibly through purposeful design, cutting-edge innovation, and a deeply connected community.
About the role
As a Store Assistant, you are the face of PANGAIA and an ambassador of our brand values within our concession at Rinascente Milan.
You create meaningful connections with customers, ensuring every guest feels welcomed, supported, and inspired.
Through exceptional service, product knowledge, and attention to detail, you help deliver an elevated in-store experience while contributing to the success of the store.
Working closely with the Store Manager, you will support daily operations, maintain high visual and service standards, and play an active role in achieving sales goals.
A day in the life
Welcome customers and create a warm, engaging, and memorable shopping experience
Build genuine customer relationships that encourage loyalty and repeat visits
Share product knowledge and brand stories confidently,



helping customers find the right solutions for their needs
Support the achievement of sales targets through excellent customer service and proactive selling
Maintain visual merchandising standards and ensure the concession always reflects the PANGAIA brand
Support stock management, replenishment, and inventory activities
Assist with daily operational tasks to ensure the concession runs smoothly
Collaborate closely with the Store Manager and wider retail team
Act as a brand ambassador, representing PANGAIA's values, mission, and commitment to innovation and sustainability
Requirements
Previous experience in fashion retail, ideally with a premium or lifestyle brand
Strong customer-first mindset and genuine passion for creating exceptional experiences
Confident communicator with the ability to build rapport and trust quickly
Positive, proactive, and solution-oriented attitude
Team player who enjoys collaborating and supporting others
Strong attention to detail and ability to maintain high standards
Comfortable working in a fast-paced fashion retail environment
Curiosity and willingness to learn about our products, materials, and brand mission
Fluent in Italian and English; additional language is a plus
What do we offer
Working schedule spread across 5 days out of 7
Flexibility to work weekends, in line with the store schedule
Opportunity to represent an innovative, purpose-driven global brand
Supportive and collaborative team environment
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📌 Store Assistant, 40 H/Week (Rinascente, Milan) (Bardi)
🏢 Pangaia
📍 Bardi