Welcome to catworkx Italy!
We are much more than an IT consulting firm: we are innovators, pioneers, and partners of excellence. We are also one of the leading Atlassian Platinum Partners in the world, with a strong presence in Europe.

We are an international company with offices in Germany, Italy, the United States, Switzerland, Austria, Ecuador, Spain, and Hungary, and we offer solutions that bring innovation, efficiency, and collaboration to companies worldwide. We specialize in Agile, DevOps, and team collaboration technologies, helping organizations work better, faster, and with greater integration.
Our client in the Swiss public sector is looking for an experienced Senior Business Analyst with Product Owner responsibilities (SAFe) to support the ongoing operation and continuous development of a central case management system.

Working within a hybrid HERMES and SAFe environment, you will translate business needs into actionable requirements, manage and prioritise the team backlog, define acceptance criteria, and support testing and release activities. You will also contribute to a parallel system replacement programme.

Key Responsibilities
Gather, analyse and document complex business requirements from internal and external stakeholders
Model business processes, system requirements and functional specifications
Translate business needs into epics, features and user stories, including clear acceptance criteria
Maintain and prioritise the team backlog in alignment with product management
Prepare and participate in backlog refinement sessions
Design and support functional, system and user acceptance testing, and formally accept user stories
Maintain project documentation, including user manuals, release notes, operating guides and training materials
Support the analysis and resolution of complex incidents, software defects and business queries beyond first-level support
Manage and triage the project mailbox




Contribute business expertise and functional migration requirements to a parallel system replacement programme Mandatory Requirements
Certification: Valid CPRE Foundation certification or equivalent, with proof submitted alongside the application
Languages: German at C1 level or above and French at B1 level or above (CEFR), with documented evidence
Professional experience: At least four years of demonstrable experience in business analysis
Education: Degree from a university, university of applied sciences or higher technical college, supported by a diploma
Methodologies: Strong practical experience with HERMES and SAFe in a hybrid project environment, including backlog management and refinement
Technical environment: Experience analysing requirements across complex system landscapes with numerous interfaces
Stakeholder management: Ability to work with large user communities and stakeholders across multiple levels of public administration
Operational delivery: Ability to balance ongoing system development with the preparation of a system replacement Nice to Have
CCBA or CBAP certification
HERMES Foundation certification or an equivalent qualification, such as IPMA, PRINCE2, PMI, CSM, CPOM or SAFe
Experience delivering comparable projects and independently producing business object models, requirements specifications, functional concepts, process models, REST/SOAP interface specifications or test documentation
Experience managing incomplete or conflicting requirements
Familiarity with federal public-sector requirements relating to controlling, reporting, information security and data protection Additional Requirements
Residence in Switzerland or a valid C residence permit is required when submitting the offer
Remote work is permitted within Switzerland only
On-site presence in the Bern area is required for *****% of the assignment, depending on the project phase
Join us! Become part of a team driven by innovation, belief in talent, and a commitment to excellence. Your next career step starts here.

This announcement is addressed to both sexes, in accordance with Laws ****** and ******, and to people of all ages and nationalities, in accordance with Legislative Decrees ****** and ******.

📌 Senior Business Analyst / Product Owner (Dln) (Licata)
🏢 catworkx
📍 Licata