pIn collaboration with the relevant service owners, he/she coordinates external HR service providers and delivers predominantly administrative and back-office support across HR operations.
The role ensures the accurate and timely processing of documentation, data and recurring activities supporting HR Business Partners, the HR Information Systems Specialist and the Recruitment function, while contributing to the proper activation, management and monitoring of outsourced services.
/ph3Role and duty – core business /h3pHe/She supports and manages the following activities: /pulliCoordination of HR outsourcing processes in alignment with company policies and procurement guidelines /liliManagement of relationships with external HR service providers (e.g. payroll vendors, training providers, recruitment agencies, consulting firms) /liliSupport in supplier selection process, including requirement definition, request for proposal (RFP) preparation and evaluation /liliActivation of new HR services, ensuring proper documentation, approvals, and compliance checks /liliMonitoring of vendor performance through KPIs, SLAs and regular reviews /liliCollaboration with Procurement and Legal for contract definition, negotiation support and renewals /liliEnsuring compliance with local and European regulations related to outsourcing and data protection /liliSupporting cost control and budget monitoring of outsourced HR services /liliContinuous improvement of vendor management processes,



tools and governance frameworks /liliActing as point of contact for HR stakeholders regarding vendor-related topics /liliProviding administrative and back-office support to HR Business Partners, including document preparation, data collection, recurring reporting, meeting and process follow-up, filing and coordination of operational requests /liliSupporting the HR Information Systems Specialist with data entry and validation, maintenance of employee records, preparation of standard reports, collection of user requirements, system testing, issue tracking and user support coordination /liliProviding recruitment back-office support, including vacancy publication, interview scheduling, candidate and hiring manager communications, maintenance of applicant tracking records, preparation of recruitment documentation and coordination of pre-employment and onboarding administrative activities /liliEnsuring the completeness, accuracy, confidentiality and traceability of HR records, supporting document archiving, deadline monitoring and compliance with internal procedures /li /ulh3Competences /h3ulliKnowledge of HR processes and outsourcing models /liliExperience in ousourcing management and governance /liliUnderstanding of procurement processes and contract management /liliKnowledge of relevant legal and regulatory frameworks (outsourcing, GDPR, etc.) /liliStrong organizational and coordination skills /liliAnalytical mindset and ability to monitor performance indicators /liliProficiency in Microsoft Office tools (especially Excel and PowerPoint) /liliFluent English (written and spoken) /li /ulh3Personal flairs /h3ulliProblem solving /liliStress management /liliFlexibility /liliResults-oriented mindset /liliAbility to manage multiple priorities and deadlines /li /ul #J-*****-Ljbffr

📌 Stage | Hr Governance & Outsourcing Specialist (Milano)
🏢 Volkswagen Financial Services | Italy
📍 Milano