OverviewAs a Critical Environment Program Manager, you ensure the safe, reliable operation of data center mechanical and electrical systems. You will oversee preventative and corrective maintenance, drive incident reviews and change management, and lead safety/compliance across sites. You'll collaborate with engineering teams, vendors, and landlords to optimize performance and reduce risk. This role offers a hands-on, impact-focused path within Microsoft's Cloud Operations & Innovation team, shaping resilient, energy-efficient datacenters.ResponsabilitàOversee daily operations and maintenance of mechanical and electrical systems in data centersEnsure uptime and reliability through proactive monitoring, maintenance oversight, and risk mitigationLead operational excellence by governing maintenance procedures, incident reviews (RCAs), and change managementDrive safety and compliance, addressing risks or incidents per Microsoft standardsPartner with engineering teams, vendors,



and landlords to optimize datacenter performanceIdentify and reduce risk to minimize high-impact incidents year over yearSupport emergency response readiness as escalation point for facilities incidentsDeliver efficiency outcomes through cost optimization and energy efficiency initiatives; measure/report key metrics (power, temperature, SLA)Requisiti fondamentaliBachelor's Degree or Technical College certification in mechanical or electrical engineering and/or servicesExperience in large scale industrial projects or data centersProficiency in written, reading, and conversational EnglishCross-functional collaborationProactive problem-solvingSafety-conscious and detail-orientedMechanical and electrical systems maintenancePreventative and corrective maintenance planningIncident reviews and root cause analysis

📌 Ce Field Service Engineer (Monza)
🏢 Microsoft
📍 Monza