The Process Automation Intern supports the team in identifying, analyzing and implementing automation solutions aimed at improving efficiency and process quality.
The role offers the opportunity to gain hands-on experience with automation and AI technologies such as UiPath, Microsoft Power Platform and Microsoft Copilot, while contributing to automation initiatives and learning business process management practices.
Role and duty – core business
- Support the development and testing of automation workflows using UiPath and Microsoft Power Platform tools
- Support the development and testing of AI agents using UiPath and Microsoft Copilot
- Assist in documenting business processes, technical analyses, and automation requirements.
- Collaborate with business teams to analyze processes and assess the technical and economical automation feasibility
- Support the maintenance and monitoring of existing automations.
- Support the management of tickets opened by business users related to existing automations
- Assist in troubleshooting and resolving basic issues related to automated processes.
- Contribute to the continuous improvement of automation as well as AI-driven solutions
- Collaborate with HQ Robotics Team in case of issues/requests concerning the RPA infrastructure
- Support the preparation and maintenance of reports and dashboards for monitoring purposes.
- Stay updated on industry trends and best practices in business process management
Competences
- Degree in Computer Science, Information Technology, Engineering or related field
- Basic knowledge of automation and AI concepts
- Basic knowledge of Power Platform suite, in particular Power Automate, Power Apps and Power BI
- Basic programming knowledge such as C#, .NET, Python, VB.NET, SQL
- Strong understanding of process analysis, workflow design, and automation best practices
- Analytical, problem-solving, and communication skills
- Ability to work collaboratively in a fast-paced and agile
📌 Process Automation Specialist Jr (Lombardia)
🏢 Volkswagen Financial Services | Italy
📍 Lombardia
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