Agoda in Kuala Lumpur is hiring a Support Associate to deliver 24/7 customer service in Japanese and English across hotels, flights, activities and more. You will join a data-driven team that experiments and shares feedback openly to improve the customer experience.
You will handle high-volume inquiries via phone, email, and live chat, meet KPIs, and maintain confidentiality while supporting global customers and partners.
📌 24/7 Japanese Support Specialist (Roma)
🏢 Agoda Company Pte.
📍 Roma
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