AGS is looking for a Shift Commander or Captain to work in Florence, AZ. The Shift Commander or Captain is responsible for supervising detention staff to ensure the safety and security of detainees in custody, acting in accordance with the highest ethical standards at all times, and ensuring a spirit of fairness and integrity in the on-going execution of their duties. To join our team of outstanding professionals, apply today

Responsibilities

• Serves as AGS on-site primary point of contact.
• Responsible for addressing concerns that may be out of compliance.
• The Captain will provide supervision, guidance and on-the-job training to the Lieutenant and ultimately to the Detention Officers to improve Detention Officer skills, reinforcing the critical nature of the Detention Officer’s responsibilities.
• Responsible for assuring consistent delivery of service regardless of shift or location, for taking immediate action to correct problems detected and for responding whenever called upon
• Hands on monitoring of shift activities to ensure there is no officer clustering,



standing around, or on inactive posts - officers are utilized across the campus to fill all operational needs
• Creates cross-functional training for all posts to ensure officers are qualified to work on multiple posts.
• Coaches staff on verbal judo/de-escalation techniques to ensure minimal uses of force
• Ensures all incidents are appropriately documented, and officer reports are reviewed for accuracy, grammar, and spelling prior to being submitted with final incident packages.
• Oversight of staffing to ensure any open posts are filled with reserve or stand-by personnel. and managing “call-offs” due to illness or other reasons.
• Managing the briefing of Detention Officers during post checks regarding any changes in Post Orders, or any unusual or emergency situations.
• Identify and communicate on-the-job training to correct deficiencies in Detention Officer. Performance, or to strengthen and refr

📌 Captain (Project Supervisor) (Firenze)
🏢 Akima
📍 Firenze