We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world.
Advancing the world of healthTM is our Purpose, and it's no small feat.
It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.Job DescriptionAs Customer Service Representative reporting to our Customer Service Manager, you will work in the customer service team and among your main responsibilities you will be managing incoming calls, e-mails, service complaints, invoice rejections, and also provide full support to back office activities.Main Responsibilities Will IncludeTroubleshooting towards internal and external clientsAbility to look after complaintsHandle invoice rejectionsFollow up of the ordersAbout YouDiploma or higher educationProven experience in customer serviceProficient level of EnglishGood knowledge of SAP, Excel and Powerpoint desirablePrevious experience in medical devices/healthcare sector is an asset but not mandatorySalary range for the role: ****** to ******CCNL: chimico farmaceuticoWhy Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do.
We welcome people with the imagination and drive to help us reinvent the future of healthcare.
At BD, you'll discover a culture in which you can learn, grow and thrive.We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture.
Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.To learn more about BD visit , Dickinson, and Company is an Equal Opportunity Employer.
We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.Primary Work LocationITA Milano - Via Enrico CialdiniAt BD, we reward, support and develop our associates through our comprehensive Total Rewards program.
We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs.
You can learn more on our career site under "Our Commitment to You".
Our salary or hourly rate ranges reward associates fairly and competitively.
We regularly review these ranges and factors, such as location, contribute to the range displayed.Our pay is based on the role and the necessary skills and education to perform it successfully.
The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location.
Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.Salary Range Information€31,****** - €48,****** EUR Annual#J-*****-Ljbffr
📌 Customer Service Representative - 1 Year Maternity Cover Ftc (Italia)
🏢 Bd
📍 Italia