WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027.
Themaindutiesandresponsibilitiesare:
- Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives.
- Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies.
- Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends.
- Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation.
- Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments.
- Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance.
- Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance.
- Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.
- ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement.
- Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.

📌 Reservations Manager (Anacapri)
🏢 Hosco.com
📍 Anacapri