Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is recruiting for Business Analyst on behalf of one of their blue-chip international clients to join their organization in Italy.Pronto/a a candidarsi? Prima di farlo, si assicuri di leggere tutti i dettagli relativi a questo lavoro nella descrizione sottostante.Job TitleBusiness AnalystEmploymentFull timeStart DateNovember/2026Salary range50 000.00 EUR - 60 000.00 EUR per year, dependent upon experienceKey ResponsibilitiesCapture business processes, product flows, functional dependencies, backlog and acceptance criteria.Validate functional knowledge transfer & create reusable business and process documentation.Lead business analysis activities for Telecom B2B and B2C digital channels including mobile apps, web portals, self-service, and customer engagement platforms.Collaborate with business stakeholders, product owners, architects, and delivery teams to define digital transformation roadmaps and solution requirements.Elicit, analyze, document, and validate business, functional, non-functional, and regulatory requirements.Prepare BRDs, FRDs, user stories, process flows, use cases, wireframes,



and acceptance criteria.Drive requirement workshops and manage stakeholder expectations across business and technology teams.Possess strong Telecom domain expertise in customer onboarding, account management, billing, payments, order management, service requests, and digital journeys.Work closely with UX, development, testing, and DevOps teams to ensure end-to-end solution alignment and traceability.Support API, integration, and data requirements involving CRM, billing, middleware, and enterprise platforms. xysqume Facilitate UAT planning, business validation, change management, and production rollout activities.Demonstrate strong analytical, communication, stakeholder management, Agile/Scrum, and digital product delivery experience in large-scale telecom environmentsExperience/Qualifications10-15 years in business analysis, with at least 5 in telecom B2B/B2C digital channels (apps, portals, self-service)Hands-on delivery of BRDs/FRDs, user stories, process flows (BPMN), use cases and acceptance criteriaStrong functional knowledge of telco journeys: onboarding, account management, billing, payments, order management, service requestsExperience defining API, integration and data requirements across CRM, billing and middleware platformsRan requirement workshops and UAT with senior business stakeholdersAgile/Scrum delivery experience; tools such as Jira, Confluence, Visio/Miro, Figma/Balsamiq for wireframesDegree in IT, Engineering, Business or equivalent; CBAP/PMI-PBA/Scrum PO certification is a plusStrong English; Italian highly preferred#J-18808-Ljbffr

📌 Business Analyst (Romano di Lombardia)
🏢 Manning Global
📍 Romano di Lombardia