Overview In this role, you will lead automation and operational initiatives across Deel's global payroll processes, building and refining AI-powered workflows with Akai. You will own cross-functional projects across 90+ countries, identify gaps, and surface insights for leadership through dashboards. You'll troubleshoot AI workflows and drive efficiency, accuracy, and speed while maintaining strong controls and regulatory alignment.

This is a hands-on, fast-paced position for someone who shapes processes from scratch and partners with engineering, product, and ops teams.

Retribuzione / Benefits Optional flexible working office membership (IWG) Competitive pay in USD with local currency localization Support automation initiatives to reduce manual processes and improve accuracy and speed Partner with cross-functional teams to streamline tools and processes for internal teams and customers Ensure adherence to operational controls, compliance,



and risk management Drive customer-focused process improvements to improve turnaround times and escalation handling Expand and improve self-service options to reduce manual support Coordinate operational readiness for new product or market launches with stakeholders Assist with go-to-market initiatives by removing bottlenecks and ensuring smooth adoption Execute operational projects and strategic initiatives with senior leaders 5+ years of operations experience in a fast-paced environment (Tech/FinTech start-up a plus) ~ Comfort with building and troubleshooting AI workflows, not just using AI ~ Experience mentoring small to mid-sized teams ~ KPI-driven with track/drive performance improvements ~ Exposure to process automation and operational tooling ~ Strong analytical skills with the ability to turn data into actionable insights (SQL familiarity a plus) ~ AI tools and troubleshooting ~ automation tooling ~ SQL familiarity (data-to-insights)

📌 Operations Manager | Payroll Solutions (Città Metropolitana di Venezia)
🏢 Deel
📍 Città Metropolitana di Venezia