Your Purpose We are looking for an experienced Procurement professional to join our Sorrento office as our Head of Procurement Operation. You will be responsible for leading and governing the end-to-end Procure-to-Order (P2 O) process, ensuring efficient, compliant, and cost-effective purchasing operations across several MSC categories of spend, which initially are technical, hotel and Owner Supply Spend. The role acts as the bridge between Procurement, Supply Chain, Finance, Accounts Payable, and Business Stakeholders to ensure seamless execution of purchase transactions from requisition through order.

As the Head of Procurement Operation you will drive operational excellence, process standardization, automation, and continuous improvement while ensuring compliance with procurement policies, delegated authorities, internal controls, and financial governance requirements. This role is also accountable for maximizing the value of procurement technologies, including ERP and procurement platforms, and delivering exceptional user and supplier experience.

Your Impact Procure-to-Pay Operations Manage the end-to-end P2 O process, including: Purchase Requisitions (PR) Purchase Orders (PO) Goods Receipts (GR) Ensure timely and accurate processing of procurement transactions. Monitor operational performance and service levels across all entities and business functions.

Process

Governance & Compliance Ensure adherence to procurement policies, approval authorities, and segregation of duties principles. Monitor compliance with procurement procedures and identify process deviations. Support audit activities and implement corrective actions where required.

Ensure supplier and purchase transactions comply with internal controls and regulatory requirements.



Systems & Digitalization Act as business owner for P2 O systems and tools. Drive adoption and optimization of procurement technologies such as: SAP S/4 HANA SAP Ariba Infoship Supplier Portals Invoice Automation Solutions Collaborate with IT and Finance teams on system enhancements, upgrades, and integrations.

Identify and implement automation opportunities to improve efficiency and data quality. Supplier & Stakeholder Management Partner with suppliers to improve transactional performance and service delivery. Procurement Category Managers Budget Owners Finance Accounts Payable Supply Chain Teams Serve as the escalation point for supplier onboarding & purchase order.

Continuous Improvement Lead

Lean and process improvement initiatives across the P2 O cycle. Develop and implement best practices to simplify and standardize procurement operations. Identify opportunities for cost reduction, cycle time improvement, and compliance enhancement. Drive change management and user adoption initiatives.

People Leadership

Lead, coach, and develop a team of procurement operations and P2 O specialists. Foster a culture of accountability, customer service, collaboration, and continuous improvement. Your Journey so far Proven experience managing Procure-to-Pay processes within a multinational organization.

Experience with ERP and procurement systems Your Essentials Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Finance, or related field 7+ years of experience in procurement, purchasing, supply chain, or finance operations. Minimum 5/7 years in a supervisory or management role Fluent in Italian and English, Spoken, Written and Listening. This opportunity offers a gross annual salary range of €80,000 to €90,000 depending on experience and relevant expertise, alongside a competitive package of additional benefits.

📌 Head of procurement operations (Sorrento)
🏢 Msc Cruises
📍 Sorrento