We are looking for a Field Service Engineer (FSE) in Italy to support our clients in Milan or nearby areas. As an in‑field expert you will be the superhero our clients need. Your mission * Take ownership of dispatched customer issues. * Support resources dispatched onsite by RFM during commissioning and on‑site services. * Support the RFM/PjM during commissioning and site acceptance services. * Deliver support and contribute service solutions for our customers. * Perform all on‑site installation, commissioning, repair, maintenance and test tasks, as well as upgrades or rework activities. * Follow operational procedures, processes and practices as defined, documented and consistently applied. * Follow the applicable health and safety instructions and regulations. * Ensure up‑to‑date documentation, work instructions and processes for existing and coming service contracts and agreements. * Support Europe Service Management by feeding back frequent and analytical service reports with each job and make suggestions for corrective activities.



* Support resources dispatched onsite (FSE and SP) by RFM during commissioning and on‑site services. * Participate in the claim management and RMA process. * Take care of service tools by ensuring an appropriate calibration process. * Take over randomly on‑call duties, partly on weekends and nights. Your profile * Education as Electrical technician or Engineer (knowledge of ACDC, Low/Medium Voltage, electrical conduits, etc.). * Italian & English language skills at least at B2 level. * Experience with battery storage solutions is beneficial. * Experience dealing with customers in critical situations. * Driving license is extremely important for the job. * Health & Safety training to access construction sites with electrical specific training. * Willingness to work on‑call duty and to travel (60 %). Why us? * Premio payments: we agree on Smart KPIs with you and you receive a nice bonus at the end of the year. * A multinational team awai

📌 Field Service Engineer (Varese)
🏢 Sungrow Europe
📍 Varese