h3Additional Information /h3 pbJob Number /b /p pbJob Category /b Food and Beverage Culinary /p pbLocation /b 13 Via Alpe di Grual, Pinzolo Trent 38086, ItalyVIEW ON MAP /p pbSchedule /b Tempo pieno /p pbLocated Remotely? /b N /p pbPosition Type /b Management /p pbPay Range: /b EUR 45,000 - 55,000 Annual Salary /p pJoin Lefay Resort SPA Dolomiti, an award-winning luxury spa and ski destination nestled in the UNESCO Dolomites. Surrounded by breathtaking nature and home to a Michelin-starred restaurant, you'll be part of a team where sustainability meets excellence. /p h3Job Summary /h3 pPosition responsible for all the food and beverage operations, which includes all restaurant, beverage, employee dining and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. /p pThe position is responsible for the updating and development of the Food Beverage offering, the related procurement activities, the execution of monthly inventories, and the monitoring and analysis of food and beverage costs. /p pThe position is also responsible for ensuring compliance with legal health and safety regulations, hygiene and sanitation standards (HACCP), and Lefay's operational standards. /p h3CANDIDATE PROFILE /h3 h3Education And Experience /h3 ulliHigh school diploma or GED; 4 years experience in the food and beverage or related professional area. /li /ul pOR /p ulli2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major /li /ul pThe candidate must have 2 years experience in a food and beverage management or minimum 4 years as a restaurant manager in a luxury hotel. /p pFluent Italian or Native speaker preferred and also fluent in English. Additional language such as German or French is desirable /p h3CORE WORK ACTIVITIES /h3 h3Developing and Maintaining Budgets /h3 ulliDevelops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. /liliMaintains a positive cost management index for restaurant operations.



/liliUtilizes budgets to understand financial objectives. /li /ul h3Leading Food and Beverage Team /h3 ulliManages the Food and Beverage departments /liliSupervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. /liliUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. /liliOversees all restaurant, beverage, employee dining and room service operations. /liliCreates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing luxury service. /liliProvides excellent customer service to all employees. /liliResponds quickly and proactively to employee's concerns. /liliProvides a learning atmosphere with a focus on continuous improvement. /liliProvides proactive coaching and counseling to team members. /liliEncourages and builds mutual trust, respect, and cooperation among team members. /liliMonitors and maintains the productivity level of employees. /liliDevelops specific goals and plans to prioritize, organize, and accomplish work. /liliProvides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. /liliSets clear expectations with the employees and team leaders /li /ul h3Ensuring Exceptional Customer Service /h3 ulliProvides excellent customer service. /liliResponds quickly and proactively to guest's concerns. /liliUnderstands the brand's service culture. /liliDrives alignment of all employees, team leaders and managers to the brand's service culture. /liliSets service expectations for all guests internally and externally.



/liliTakes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. /liliVerifies all events standards are in place /liliProvides services that are above and beyond for customer satisfaction and retention. /liliImproves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. /liliServes as a role model to demonstrate appropriate behaviors. /liliManages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. /li /ul h3Managing and Conducting Human Resource Activities /h3 ulliProvides guidance and direction to subordinates, including setting performance standards and monitoring performance. /liliConducts performance reviews in a timely manner. /liliPromotes both Guarantee of Fair Treatment and Open Door policies. /liliIdentifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. /liliIdentifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. /liliDevelops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. /li /ul h3Additional Responsibilities /h3 ulliComplies with all corporate accounting procedures. /liliProvides information to supervisors, other managers and subordinates by telephone, in written form, e-mail, or in person. /liliAnalyzes information and evaluates results to choose the best solution and solve problems. /liliDrives effective departmental communication and information systems through logs, department meetings and property meetings. /li /ul pAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. /p #J-18808-Ljbffr

📌 Mgr-Food & Beverage (Pinzolo)
🏢 Lefay Resorts & Residences
📍 Pinzolo