iXceed Solutions is seeking a Technical Helpdesk Coordinator – Level 1 to provide first-line IT support to end users, troubleshoot issues, and ensure timely resolution of incidents and service requests while maintaining high customer satisfaction.
You will log and track tickets using Jira Service Desk, follow ITIL guidelines, and work with Windows Server environments to resolve hardware and software problems, escalating when needed.
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📌 It Helpdesk Coordinator - Level 1 Support Specialist (Italia)
🏢 iXceed Solutions
📍 Italia
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