h3Career Opportunities: Track Lead (Support Operations) ) /h3pRequisition ID -Postedb10/16/2026 /b /ppEnterprise Studio by HCL is the Professional Services CoE for Broadcom Enterprise Software, leader in Digital Infrastructure and Multi Clouds management. /ppWe solve large organizations challenges with distributed digital infrastructure, clouds and heterogenous environments, from Business Planning to Operations Monitoring through Agile Management and Execution, Test and Quality Assurance, Automation Orchestration. /ppCA DX APM (Application Performance Management) solution is the solution provided by Broadcom for in-depth monitoring of applications. It can be either deployed on-premise or used in SaaS. /ppAs an APM Consultant, you will implement the solution, document it, and make sure it keeps up and running. By working closely with customers, you will also identify areas of improvement, propose enhancements, implement those, track progress as to their implementation and report adequately to customers. /ph3Key Responsibilities /h3ulli1-3+ years of IT experience as a technical specialist,



or consultant in customer-facing roles; /liliStrong experience in implementing DX APM at customers or in SaaS; /liliExperience in programming languages; /liliPossibly experience in implementing Broadcom DX NetOps; /liliWritten and verbal communication skills, both Italian and English; /liliAbility to understand and work with new emerging technologies and methodologies. /li /ulh3Skill Requirements /h3ulliConsulting professional experience; /liliKnowledge of TCP/IP, HTTP, SOAP, REST, XML, JSON; /liliKnowledge of containers, Docker, OpenShift, Kubernetes; /liliKnowledge of at least one Cloud platforms (Azure, AWS, Google). /li /ulh3Other Requirements /h3ulliAccurately and efficiently implement Broadcom CA DX APM; /liliAppropriately document the implementation (deployment guides, Configuration guides, Maintenance Troubleshooting guides, Test Plans); /liliDeliver knowledge transfer to customers; /liliTroubleshoot technical issues and track progress as to remediation; /liliProvide solution roadmaps to customers; /liliDeliver RUN activities; /liliProvide advices and recommendations to customers; /liliAccurately and timely reports to Project Manager and Architect as to delivery status. /li /ulh3Location /h3ulliRome (Italy); /liliActivities to be delivered on customer site (Rome). /li /ul #J-18808-Ljbffr

📌 Track Lead (Support & Operations) (Roma)
🏢 Sapsf
📍 Roma