Your Contribution:
Manage customer orders by verifying commercial terms, minimum quantities, and delivery times.
Promptly communicate lead times to customers and ensure on-time delivery of orders.
Manage customer requests and inquiries, ensuring timely and accurate communication.
Support the resolution of critical issues related to delays, material shortages, or changes to the production plan.
Verify the feasibility of MRP plans and contribute to the planning of production activities.
Ensure alignment between customer priorities, production capacity, and material availability.
Monitor deliveries and collaborate with Production and Warehouse to ensure compliance with agreed-upon dates.
Monitor and evaluate supplier performance.
Help maintain inventory levels in line with company guidelines.
Update and verify data in the company's management system (SAP).
Manage reporting
Your Qualifications and Experience:
Good knowledge of Excel
Proficiency in English
Excellent command of Italian
Priority management
Good communication and interpersonal skills
Preferred Skills: Knowledge of ERP/MRP systems, preferably SAP
Do you have any questions?
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📌 Customer Service & Supply Planning Specialist (Trento)
🏢 MAHLE
📍 Trento