The Business Analyst supports business requirements gathering, process design, field-facing analysis and implementation support for Identity Management (IDM) and delivery services within WFP. The role contributes to the implementation of corporate solutions for in-kind and cash operations, ensuring alignment with corporate standards and responsiveness to field-level needs.
Responsibilities
Gather, document and prioritize business requirements through consultation with Country Offices, Regional Offices, HQ units, external partners and end users, ensuring alignment with corporate IDM and deduplication business process.
Draft business requirements and business process designs using a Human-Centered Design approach, translating operational needs into clear and actionable requirements for technical teams.
Support analysis of key IDM and delivery processes, including identification, registration, verification, distribution to people, assistance instrument management and

📌 IDM and Delivery Business Analyst (Roma)
🏢 Global Roles
📍 Roma