The Business Analyst supports business requirements gathering, process design, field-facing analysis and implementation support for Identity Management (IDM) and delivery services within WFP. The role contributes to the implementation of corporate solutions for in-kind and cash operations, ensuring alignment with corporate standards and responsiveness to field-level needs.
Responsibilities
- Gather, document and prioritize business requirements through consultation with Country Offices, Regional Offices, HQ units, external partners and end users, ensuring alignment with corporate IDM and deduplication business process.
- Draft business requirements and business process designs using a Human-Centered Design approach, translating operational needs into clear and actionable requirements for technical teams.
- Support analysis of key IDM and delivery processes, including identification, registration, verification, distribution to people, assistance instrument management and

📌 IDM and Delivery Business Analyst (Roma)
🏢 Global Roles
📍 Roma