duties and responsibilities include:

- Managing room service operations and staff, including scheduling shifts and assigning duties
- Training staff to provide excellent customer service and uphold the standards of the hotel
- Developing and implementing room service menus
- Ensuring prompt delivery of orders to guest rooms
- Monitoring guest feedback and resolving complaints in a timely and professional manner
- Maintaining inventory and ordering room service supplies as needed
- Collaborating with the kitchen staff to ensure meal preparation aligns with delivery times
- Ensuring compliance with food safety and sanitation regulations
- Reviewing and processing billing for room service orders
- Promoting additional services and facilities of the hotel to guests
- Oversee all room service operations,



ensuring all standards and hotel protocols are adhered to.
- Manage the room service team, providing training and performance feedback as necessary.
- Collaborate with the kitchen staff to ensure timely delivery of orders and maintain high food quality standards.
- Manage inventory and supplies and ensure adequate stock levels.
- Handle guest complaints and queries promptly and professionally.
- Coordinate with housekeeping and maintenance departments as necessary.
- Ensure compliance with health and safety regulations.
- Monitor room service budget and implement cost-saving measures as necessary.
- Knowledge in Micros.

📌 Room service manager (Veneto)
🏢 San Clemente Palace Venice
📍 Veneto