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Sales Account Coordinator B2C (Milano)

Ploom Champions Coordinator Associate coordinates, coaches and monitors the Ploom Champions field team, supporting high-quality business-to-consumer execution across strategic points of sale. The position translates central guidelines into clear field priorities and connects the Ploom Champions Manager, Retail Activation, Sales Force, Trade Marketing, retailers and the field team to help maintain consistent standards and continuously improve consumer engagement and point-of-sale performance

Position:

As the Ploom Champions Coordinator Associate you will:

• Coordinate daily field activities, priorities and execution across the assigned territory

• Coach and support Ploom Champions to strengthen consumer engagement,



selling skills and compliance

• Support onboarding, training and ongoing capability development

• Monitor the consumer journey from engagement and product trial to purchase and registration

• Ensure effective coverage and high-quality execution across priority points of sale

• Monitor point-of-sale readiness, materials, visibility and stock-related issues

• Collaborate with Sales, Trade Marketing, retailers and store teams to support consumer engagement and conversion

• Conduct field checks and ensure compliance with company and regulatory requirements

• Monitor key performance indicators, consolidate field results and provide regular updates

• Collect field and consumer feedback, identify improvement opportunities and escalate key issues

Requirements:

• A university degree in Business, Marketing, Communication, Economics, Retail Management or a related field is preferre

📌 Sales Account CoordinatorC (Milano)
🏢 Jt International
📍 Milano