What We ’re Looking For

Join a team of experts dedicated to delivering innovative solutions and driving digital transformation for our clients.

01

How you’ll make a difference

Design advanced solutions leveraging the Zendesk Suite and lead technical implementations, aligned with client requirements and business objectives.

Consult with clients to optimizing customer service and ITSM workflows, translating business needs into scalable solutions.

Integrate Zendesk with enterprise systems using APIs, webhooks, and middleware, ensuring seamless connectivity across the application landscape.

02

What we’re looking for

3-5 years of hands-on experience leading and executing complex Zendesk implementation projects.

Solid background as a Consultant or Architect specialized in Zendesk with strong knowledge of the suite, custom apps and APIs.

Excellent communication skills and ability to work in agile, team-oriented environments.

Good command of English, both spoken and written.

The gross annual salary for this position ranges from €40,000 to €50,000.



It may be adjusted based on the candidate’s skills and experience beyond the required level. The role is covered by the CCNL Metalmeccanico Industria (CNEL code C011).

03

What we would consider a plus

Holding Zendesk Product/Partner Certifications.

Experience with Zendesk AI agent.

Experience in pre-sales activities, in addition to project work.

Knowledge of other SaaS platforms besides Zendesk.

What we offer

We offer a comprehensive benefits package designed to support your professional growth, personal well-being, and work-life balance.

Welfare Package

A comprehensive corporate welfare platform, offering a wide range of benefits and healthcare support.

Worklife Kit

A complete welcome package with all essentials for day-to-day productivity, complemented by comprehensive benefits. We offer digital meal vouchers and flexible reimbursement options to support both your work and personal needs.

Empowering Peo

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