District Manager - Italy & Switzerland

At Michael Kors, we are always interested in hearing from talented, globally minded individuals who thrive in a creative and fast-paced environment.
As District Manager, you will lead a portfolio of stores, shop-in-shop locations and concessions, with overall responsibility for people, commercial performance, customer experience and operational excellence. You will build high-performing teams, drive the district’s business strategy, manage budgets and ensure every location consistently reflects Michael Kors’ brand standards.

What You’ll Do
People Leadership
• Inspire, coach and develop store management teams, creating a culture of accountability, collaboration, and high performance.
• Recruit, retain and develop top talent, building strong and effective teams across the district.
• Role model company behaviours and ensure leadership tools are used consistently.
• Proactively manage people-related matters in partnership with the HR Business Partner.




• Collaborate with HR and Finance to identify opportunities to improve performance and productivity.

Commercial Performance
• Analyse business reports and performance trends, translating insights into clear and effective action plans.
• Develop proactive business plans to achieve sales targets and operational budgets.
• Track and communicate results, opportunities, and product needs across the district.
• Partner with relevant business functions to identify local marketing opportunities and initiatives that drive revenue.
• Support teams in delivering quarterly plans aligned with business priorities.

Customer Experience
• Coach and empower store teams to resolve customer service matters effectively and, in the customer’s, best interest.
• Ensure consistently high service standards across all locations.
• Drive additional revenue through local customer engagement activities and events.
• Build strong relationships with Regional Directors, corporate teams, retail partners and other

📌 District Manager (Milano)
🏢 Michael Kors
📍 Milano