MAYA BEACH EXPERIENCE | PART OF GTO RESORTS HOTEL MANAGER

WE ARE HIRING About Maya Maya Beach Experience is a distinctive luxury lifestyle destination on the Sorrento & Amalfi Coast.

Our private bay brings together two hotels (5-star and 4-star, approximately 50 rooms), a landmark beach club, two restaurants, international entertainment and exclusive events for a cosmopolitan clientele.

The opportunity We are looking for a dynamic, hands-on and highly guest-oriented Hotel Manager to lead our hotel operations and elevate the guest journey. More than an office-based manager, we seek a true hospitality host: visible, approachable, proactive and able to make every guest feel personally welcomed. What you will do · Lead daily hotel operations and maintain consistently high luxury service standards.
· Be present with guests, anticipate individual needs, handle special requests and solve problems quickly.
· Manage, train and inspire front office, reservations, concierge, guest relations and housekeeping teams.
· Coordinate with Maya Beach Club, Lido Partenope,



the evening restaurant and private events teams to deliver one seamless experience.
· Supervise booking operations, inquiry conversion and short booking-window performance, working with the group’s centralized Revenue Management team.
· Strengthen guest satisfaction, team culture, service consistency and loyalty

What we are looking for
· Proven leadership experience in luxury boutique hotels, lifestyle resorts or upscale international hospitality.
· Strong Rooms Division, hotel operations and guest relations background.
· Genuine passion for hosting, excellent interpersonal skills, emotional intelligence and hands-on leadership.
· Ability to coach teams and work confidently with demanding international and VIP guests. · Fluent Italian and English; other languages are a plus.
· Experience in luxury leisure destinations is an advantage.

We are seeking the face of our hospitality: an inspiring leader who combines i

📌 Hotel Manager (Sorrento)
🏢 Maya Beach Experience
📍 Sorrento