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Sales Account Manager B2C
The Ploom Champions Manager leads and develops the dedicated Ploom Champions field organization, ensuring high-quality execution of business-to-consumer activities across strategic points of sale. The position drives consumer acquisition quality, conversion performance and a premium brand experience by defining clear standards, coaching the field team, monitoring key performance indicators and ensuring compliance with Ploom engagement guidelines and company requirements.
Position:
As the Ploom Champions Manager, you will:
Lead, coach and develop Ploom Champion Coordinators and the wider field team, establishing clear objectives, accountability and performance standards




Build effective people-management routines through one-to-one meetings, field visits, feedback, performance reviews and development plans
Identify capability gaps and coordinate onboarding, training and upskilling activities
Ensure consistent, high-quality execution across strategic stores and resellers
Drive personalized, consultative and compliant adult-consumer interactions supporting guided trial, purchase conversion, registration and post-sales follow-up
Ensure effective use of materials, visibility assets, engagement tools, scripts, selling practices and operational procedures
Define governance routines covering planning, briefing, reporting, field supervision, quality checks and escalation
Monitor individual and team performance against acquisition quality, conversion, registrations, sales contribution, productivity, execution quality and compliance indicators
Implement corrective actions and standardize ways of working across cities and te

📌 Sales Account ManagerC (Milano)
🏢 Jt International
📍 Milano