This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H someone who is eager to help the world's biggest brands grow while changing an industry.
You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed.
Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.
Enterprise Account Manager As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow.
Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers.
In this role, you'll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products.
Self-motivated and resourceful, you'll bring a strategic mindset and commercial approach to the role.
Sounds exciting?
Keep reading!
What You'll Do: Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders.
Develop a global network of people within Adyen and work collaboratively across cultures and time zones Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts Strategic consultation: Act as the human dimension of Adyen's product, delivering expertise, education,



and payment guidance to customers.
Position Adyen as a trusted partner and use data to tell compelling stories Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts Feedback: Be the voice and champion for your customer internally and serve as a feedback loop Who You Are : 4+ years of experience in account management, enterprise sales, or complex software/financial services (payments background strongly preferred).
Enjoy engaging others and developing strong working relationships at all levels of management Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals Comfortable synthesizing complex data sets and using data to tell a story You have full professional written and verbal proficiency in Italian and English.
Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results Prior experience working within a fintech or payments company is highly preferred.
Additional points: This role is based out of our Milan office.
We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
Domestic and international travel required Total Compensation Range: €78,****** - €122,****** "The contractual level for this role is Impiegato - 1° Livello, and the provisions of the CCNL Terziario, Distribuzione e Servizi will apply."

📌 Enterprise Account Manager (Milano)
🏢 Adyen
📍 Milano