18 ott
|
Bachecalavoro
|
Anacapri
18 ott
Bachecalavoro
Anacapri
Luogo di lavoro:
Anacapri
WeareonthelookoutforapassionateGuestServicesExecutive-FrontOfficetojointhesummerseason****ofJumeirahCapriPalace.
Themaindutiesandresponsibilitiesare:
Welcomeguestsandmanagecheck-in/check-outprocessesaccuratelyandefficiently.
Respondpromptlytoguestinquiriesandrequests,ensuringpersonalizedservice.
Coordinatewithotherdepartments(Housekeeping,Concierge,ExecutiveLounge,Recreation,F&B;)tofulfillguestneeds.
Handlespecialrequestssuchastransportation,diningreservations,andamenities.
Resolveminorguestcomplaintsprofessionallyandescalatecomplexissueswhennecessary.
Promotehotelservicesandamenities,upsellingwhereappropriate.
Maintainaccurateguestrecordsandensurecompliancewithservicestandards.
SupportVIPandrepeatguestrecognitionprograms.
Upholdsafety,security,andprivacyprotocolsatalltimes
#J-*****-Ljbffr
📌 Guest Services Executive - Front Office (Anacapri)
🏢 Bachecalavoro
📍 Anacapri