Customer Support Specialist | UK Digital Bank | Lisbon, Portugal
Signing bonus €1,000 Free apartment Paid training
Got banking or finance experience? Bring it to Lisbon, with a €1,000 signing bonus and housing sorted.
Why you'll love this role
€1,000 signing premio + €500 loyalty bonus
€1,000 paid on contract signature, plus €500 after 6 months with us.
€1,059.34 gross per month
Free furnished apartment, utilities included
Paid training
Training allowance: €18.56 gross/day (€92.80 gross/week)
Health insurance from day one
A real Portuguese contract
12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays.
What you'll do
- Support customers of a UK digital bank by phone, chat, and email
- Resolve account and service enquiries clearly and handle complaints with empathy
- Share customer feedback to improve products and service, and work closely with your team

What we're looking for
- At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered)
- Fluent English and strong communication skills
- Willingness to relocate to Lisbon and work rotating shifts

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