About the role
We are looking for a hands-on Forward-Deployed AI Architect to lead the technical delivery of an AI-assisted operations platform for an enterprise client in travel disruption management.
The current phase covers three connected workflows:
• Processing and routing service requests

• Ranking and recommending hotels

• Closing cases with billing reconciliation and downstream system handoff

You will turn operational knowledge and existing software into a working, testable system with explicit human approvals and traceable decisions.
This is technical leadership, not architecture-only advice or task execution. You will work directly with operational experts, the client’s technology partners and our engineers, challenge assumptions constructively, and carry the technical solution from discovery through implementation and evaluation.

How you will work
You own the technical approach, engineering plan, implementation quality and evidence of readiness. You partner with the engagement Principal, who owns the integrated delivery plan, commercial scope and client commitments.



You provide feasibility assessments before commitments are made and escalate unresolved dependencies or scope changes with options and their impact.

What you will own
1. Establish an evidence-based technical baseline
• Inspect the code, infrastructure, APIs and operator workflows before estimating the build.

• Translate discovery into concise specifications with inputs, outputs, exclusions, acceptance tests and source references.

• Distinguish confirmed requirements from analyst recommendations and assumptions.

• Resolve contradictions with the appropriate owner. Do not implement them silently.

2. Make integration work early
• Build and review critical components, guide engineers and prove a thin end-to-end path in the client’s test environment: receive a request, retrieve operational data, produce a recommendation, obtain approval and perform the agreed system handoff.

• Verify API

📌 Forward-Deployed AI Architect (Roma)
🏢 Neurons Lab
📍 Roma