Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Within the Commercial Department based in Italy and reporting to the Italy Head of Sales, the Sales Administration Manager will be responsible for managing orders for the global activity in our subsidiary in Italy, from order entry through to delivery, supporting the Retail and Wholesale channels and insuring information flows between local teams and HQ.

The key responsibilities of the Sales Administration Manager are, in close collaboration with the Sales Administration Corporate Department :
• End-to-end management of export orders, from order entry to delivery and invoicing

• Coordination with clients, and transport providers to ensure smooth order fulfilment

• Monitoring stock levels, product allocations, and batch freshness





• Oversight of regulatory compliance and sanitary registrations for perfumes and cosmetics

• Management of payment follow-up, debt collection, and coordination with the accounting department on receivables and reconciliations

Job Description:

Sales administration and coordination
• Oversee and manage day-to-day operations to accelerate sell-out

• Support the sell-in process and listings for new product launches

• Develop and maintain a communication calendar (including product launches) across distribution channels

• Enter orders and ensure accuracy

• Manage batch freshness

• Send order confirmations to clients

• Manage order preparation requests

• Support key account management (masterdata maintenance, updated price lists)

• Coordinate with warehouses, clients, and transport providers to ensure smooth fulfilment and deliveries

• Manage claims and disputes in coordina

📌 Italy Sales Administration Manager (Milano)
🏢 Diptyque
📍 Milano