Company Description

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries

Job Description

We’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues.
You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver first-time-right repairs.
What you’ll do:
• Support dealerships and repairers on-site and remotely

• Diagnose and resolve complex electrical, electronic, and drivability faults

• Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization

• Identify root causes using wiring diagrams and technical documentation

• Support both individual cases and wider technical issues across fleets

• Create clear technical reports and case updates

• Coach technicians and provide hands-on guidance

• Feed recurring issues into continuous improvement

Qualifications

What you bring:




• Strong experience in automotive diagnostics / technical support / workshop or field service

• Proven ability to fix complex electrical/electronic faults

• Hands-on use of OEM diagnostic tools

• Confidence reading wiring diagrams and technical documentation

• Experience working with workshops, engineering, or technical teams

• Ability to support and guide technicians

• Preferred: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background

Technical knowledge
• Modern vehicle systems: powertrain, ADAS, body electronics

• Networks: CAN / LIN / FlexRay

• Diagnostic methods: root cause analysis, guided diagnostics, flashing

Language
• Working proficiency in English required (written and spoken)

• Additional European languages are a plus

Additional Information

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardle

📌 Automotive Technical Delegate (Trieste)
🏢 Msx International
📍 Trieste