We are looking for a Sales & Business Development Coordinator to join the DHL eCommerce Cross Border Solutions team

Location: Milan, Italy

Employment Type: One-year temporary contract with the possibility of extension

Gross Total Compensation (Annual Base Salary + Profit Sharing): €32,000–€42,000, depending on the candidate’s qualifications, skills, seniority, and relevant professional experience

Reporting Line: Strategic Key Account Manager

Join DHL eCommerce

At DHL eCommerce Italy, we believe that our people make the difference. We embrace change, think creatively, take ownership, and work together to deliver simple and effective solutions for our customers. Every parcel we deliver helps connect people and businesses, making everyday life easier and more convenient.

Overall, Purpose of the Role

The Sales & Business Development Coordinator supports the commercial growth of the company through lead generation, marketing and communication activities, event management, and sales support initiatives.

The successful candidate will act as a trusted advisor to customers,



helping them optimize their logistics and eCommerce supply chain while delivering sustainable revenue and margin growth for DHL eCommerce.

Key Responsibilities

Lead Generation & Qualification

• Identify and qualify potential customers through market research, digital channels, events, and networking activities.
• Support the management of sales leads and opportunities within the CRM system.
• Conduct initial prospect outreach and coordinate follow-up activities with the Sales team.
• Maintain and update prospect databases to ensure data accuracy and completeness.

Sales Support

• Provide administrative and operational support to the sales force across the entire national territory.
• Assist with customer presentations, commercial proposals, and sales documentation.
• Support sales performance tracking and reporting activities.
• Coordinate with internal departments to ensure timely responses

📌 Sales & Business Development Coordinator (Milano)
🏢 DHL eCommerce
📍 Milano