20 ott
|
HCL Technologies Morocco
|
Ancona
20 ott
HCL Technologies Morocco
Ancona
SAPSF is seeking a Senior Analyst to provide German-language L1 Service Desk support for enterprise users. You will log, diagnose and resolve incidents or escalate as needed, using ServiceNow and approved procedures.
You will handle German-language user contacts, promote self-service, contribute to knowledge articles, and participate in continuous-improvement of SLA and quality reviews.
📌 GermanService Desk Specialist (Ancona)
🏢 HCL Technologies Morocco
📍 Ancona