20 ott
|
YELLOWSQUARE EUROPE
|
Roma
20 ott
YELLOWSQUARE EUROPE
Roma
YellowSquare is looking for a Night Porter - Receptionist YellowSquare is looking for a reliable, professional, and proactive Night Porter - Receptionist for our Rome hostel. This role is the heartbeat of our nights: you’ll be the go-to person for our guests when the sun goes down, balancing administrative precision with a watchful eye on the hostel’s safety. What you’ll do: - Dealing with bookings and managing the front desk during the night shift; - Completing smooth Check-in and Check-out procedures; - Preparing bills, taking payments, and ensuring financial accuracy; - Patrol and secure hallways, common areas, and entrances to maintain a safe environment; - Handling guest complaints or technical problems with a problem-solving mindset; - Acting as the first point of contact for any emergencies during the night. What you’ll bring: - At least 2 years of experience in a similar role (hospitality or front desk); - Excellence in customer service:
you know how to make a guest feel at home; - Ability to stay calm and professional in a fast-paced or unexpected situation; - High proficiency in spoken and written English (any other language is a big plus!); - Flexibility with night shifts and working hours; - A true team spirit and the ability to collaborate across departments. What we offer: - Competitive salary based on the CCNL Turismo (3rd Level), pro-rated to the tempo parziale hours; - Initial 3-month fixed-term contract with a view to long-term; - Part-time contract (16 hours per week); - Paid vacations and access to the company canteen; - Incentives Plan and Referral program; - Employee discounts across our locations; - A young, dynamic, and international work environment; - Real opportunities for learning and career growth.
📌 Night Porter - Receptionist (Roma)
🏢 YELLOWSQUARE EUROPE
📍 Roma