About Forged Fiber

At Forged Fiber, our mission is bold but simple: deliver fast, reliable, future-proof connectivity that builds the foundation for everything online. As we execute, we believe the right way to do something is the only way. This foundation guides how the company builds, operates, and maintains a state-of-the-art open-access fiber network platform that empowers millions.

Forged Fiber is about more than building a network. It is about people. Every role matters. Every contribution counts. Together, employees create impact through teamwork, trust, and a shared commitment to excellence.

The Role

This advanced-level role involves installing, repairing, and testing internet and broadband services for homes and small businesses. Responsibilities include communicating clearly with customers, assessing and explaining installation or repair processes, enabling networks on approved modems/routers, connecting cables, attaching hardware, and troubleshooting fiber drops. No experience is required,



but willingness to work outdoors and some customer service or related experience are preferred.

Work Location:

The Main Responsibilities

• Perform all in-home installation and service work for consumer and small business customers, including but not limited to ONT, SmartNID, gateways, extenders, Ethernet, and fiber inside wiring.
• Performs testing, turn up and maintenance of outside and / or inside plant and equipment
• Conduct Line Station Transfer (LST) tasks such as F2 port changes and splitter port modifications.
• Interact with customers professionally and courteously (on‑site and by phone); explain features, usage, applications, and equipment capabilities.
• Evaluate customer needs and appropriately identify and communicate additional/alternative service opportunities.
• Install, repair, reconnect, rearrange and hang drops and cable as needed for service delivery and service repair.
• Place, flag, and bury or dig in buried drops for permanent installations

📌 Fiber Technician II-Omaha, NE (Italia)
🏢 Forged Fiber 37
📍 Italia