Spa Receptionist (Rimini)

Spa Receptionist (Rimini)

21 ott
|
hosco_abroad
|
Rimini

21 ott

hosco_abroad

Rimini

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience. Your role as Receptionist is a key, as you are responsible for the guests’ first impression of the spa and for handling their reservations and related recommendations. - JOB DESCRIPTION• Consultation with guests regarding booking treatments. • Be knowledgeable in using Spa software in order to provide flawless service and an effective booking situation • Management of all related billing procedures in an effective and professional manner. • Service of welcome drinks along with the knowledge of the properties of the same as implemented in operation. • Management of all booking-related telephone calls.



This includes consultation with the guest on treatments and ensuring that the service experience begins at this first call. • Be well informed about the retail products and serve the clients request and interests with regards to the same. • Follow up with guests regarding therapists’ product recommendations. Ensure that products are prepared along with the guests billing to ensure seamless service. • Be knowledgeable of retail products related to specific menu treatments and be able to make recommendations thereafter. • Be knowledgeable of all your duties and follow the set guidelines Standards of Operation (SOP) and checklists for the Spa. • Keep your work area clean and organised. • Handle guest complaints with a sense of ownership in a calm and solution-oriented manner. • Being present, actively take part in meetings and trainings given by Management. • Greet all clients with name recognition, a we

📌 Spa Receptionist (Rimini)
🏢 hosco_abroad
📍 Rimini

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