pAscension Federal Services, Inc. (AFS) is seeking candidates to support a Scalable GEOINT program.
Provide on-site GEOINT IT support in Vicenza, Italy, connecting local users with the enterprise support team.
/p h3Responsibilities /h3 pProvide independent on-site break/fix and advanced troubleshooting for GEOINT workstations and applications.
/p pResolve SOCET GXP, operating-system, hardware, and local connectivity issues; coordinate with the Fort Gordon helpdesk.
/p pMaintain secure system configurations, equipment accountability, and detailed incident and repair records.
/p pInstall and test equipment and software, coordinate vendor repairs, and train users.
/p pEvaluate upgrades and workflow improvements; guide support personnel on complex technical problems.
/p h3Required qualifications /h3 p10+ years in user and field support; bachelor's degree or equivalent experience.




Extensive hands-on support experience and the ability to work independently on advanced user problems.
/p pRequired certifications: ITIL Foundation and CompTIA Security+.
/p h3Security and assignment requirements /h3 pFinal Top Secret clearance required at start of work.
This is a TS/SCI mission; SCI access is subject to customer requirements.
Meet applicable cyber workforce certification and computing-environment training requirements before performance/privileged access.
/p pMust meet Italy Technical Representative accreditation and applicable SOFA/travel requirements.
On-site assignment; shift, weekend, on-call, and travel support may be required.
Employment is contingent on contract award and position authorization.
/p #J-*****-Ljbffr

📌 Field Service Representative Sme Geoint (Vicenza)
🏢 Ascension Federal Services
📍 Vicenza