h3Luogo di lavoro: /h3pAnacapri /ppWeareonthelookoutforapassionateGuestServicesExecutive-Conciergetojointhesummerseason****ofJumeirahCapriPalace.
/ph3Themaindutiesandresponsibilitiesare: /h3ulliGreetguestsuponarrivalandassistwithcheck-in,orientation,andgeneralinquiries.
/liliHandleguestrequestsefficiently,ensuringtimelyfollow-upandaccuratecommunicationwithrelevantdepartments.
/liliMaintainknowledgeofhotelservices,facilities,andlocalattractionstoprovideaccurateinformationandrecommendations.
/liliPrepareandupdateguestprofiles,notingpreferencesandspecialrequirementsforpersonalizedservice.
/liliAssistincoordinatingVIPamenitiesandspecialarrangementsundertheguidanceofseniorteammembers.
/liliEnsurecompliancewithSOPs,groomingstandards,andhealthandsafetyprotocols.
/liliSupporttheteaminmanagingreservations,confirmations,andguestcorrespondence.
/liliHandleguestcomplaintsprofessionallyandescalatecomplexissuestoseniorcolleagues.
/liliPromotehotelservicesandupsellopportunitiestoenhanceguestexperienceandrevenue.
/li /ul #J-*****-Ljbffr

📌 Guest Services Executive - Concierge (Anacapri)
🏢 Bachecalavoro
📍 Anacapri