h3bAbout Orient Express /b /h3 pArtisan of travel since ****, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts.
The brand has just launched its first hotel, Orient Express La Minerva, in Rome - which will be followed by Orient Express Venezia in ****.
The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in ****, the first of two Orient Express Sailing Yachts, and finally, the return of L'Orient Express train to railways.
Since ****, Orient Express is part of Accor Group's leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors.
In ****, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.
Follow the journey at @orientexpress on Instagram or visit the website at /p h3bAbout Orient Express La Dolce Vita /b /h3 pLa Dolce Vita Orient Express is the first Italian luxury cruise on rail, offering a unique travel experience across the country.
Inspired by the golden age of railway tourism, the train features itineraries connecting Italy's major cities and destinations, providing passengers with top-class service, exceptional comfort, gourmet cuisine, and a refined atmosphere.
The project aims to celebrate the charm and beauty of Italy, making each journey an unforgettable experience.
/p h3bJOB DESCRIPTION /b /h3 pReporting to the General Manager, the PC Manager will drive strategic HR initiatives to foster a high-performance, inclusive and compliant workplace.
The role is central in managing end-to-end HR operations, including crew workforce planning, shift scheduling, and labour relations - all with an unwavering commitment to our luxury standards and guest service excellence.




/p h3bStrategic Leadership HR Operations /b /h3 pDefine and deliver the HR strategy in alignment with the General Manager and the corporate guidelines of Orient Express.
/p pLead the full spectrum of HR functions: talent acquisition, onboarding, performance management, learning development, compensation benefits, payroll, and personnel administration.
/p pTranslate business priorities into effective people strategies and operational HR solutions.
/p pEnsure a culture of continuous improvement and alignment with the brand's identity and luxury positioning.
/p pUpdate, review and ensure compliance with LQA/Forbes.
/p h3bCrew Planning Workforce Scheduling /b /h3 pCo-lead with Finance the planning and monitoring of employment costs, ensuring alignment with operational budgets and staffing forecasts.
/p pManage the People Culture department budget, balancing service excellence with cost-effectiveness.
/p pMonitor key crew-related KPIs, including resources, absenteeism, shift coverage, and compliance with rest periods and working time regulations.
/p pWork closely with the Operations team to ensure service continuity, responsiveness to unexpected changes, and agility during peak periods.
/p pContribute to the development of scalable workforce planning processes and tools to support future network expansion and evolving regulatory frameworks.
/p h3bIndustrial Union Relations /b /h3 ul liMaintain structured,



constructive relationships with trade unions and employee representatives representing the company in all collective and individual labour matters.
/li liManage individual and collective disputes, disciplinary processes, and grievance cases with discretion and compliance.
/li /ul h3bPeople Engagement Workplace Culture /b /h3 ul liPromote a culture of well-being, engagement, and excellence across all departments.
/li liOversee the onboarding journey to ensure every new team member feels welcomed, trained, and aligned with brand values.
/li liSupport managers in developing positive team dynamics, implementing action plans to improve collaboration and service culture.
/li liDeploy initiatives that bring to life the Orient Express values and elevate the candidate and employee experience.
/li /ul h3bQUALIFICATIONS /b /h3 pMaster's degree in Human Resources or related field.
/p pMinimum 5 years of experience in a senior HR role, knowledge of the railway sector is mandatory.
/p pDeep knowledge of industrial and union relations for the sector.
/p pExcellent interpersonal and communication skills; fluent in Italian and English fluent.
/p pHands-on and strategic.
/p pProficiency with HR systems and tools and MS Office /p h3bADDITIONAL INFORMATION /b /h3 ul liGross annual salary range: *************** € + bonus /li liStaff cantine /li liALL - Heartist Program: Employee agevolazioni card offering discounted rates at all ACCOR locations and partner venues worldwide.
/li liLearning development: Opportunity to develop your talent and grow within your property and across the world!
/li liOur commitment to Diversity Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
/li /ul #J-*****-Ljbffr

📌 People & Culture Manager (Lazio)
🏢 Orient express
📍 Lazio