OverviewIn this role you will shape the HR strategy for Orient Express La Dolce Vita, aligning with corporate guidelines to support a high-performance, inclusive luxury environment.
You will lead end-to-end HR operations, from talent acquisition and onboarding to compensation, payroll, and development, ensuring guest service excellence.
You will collaborate with Finance and Operations to manage crew planning and budgets while maintaining regulatory compliance.
You will cultivate a positive culture, elevate brand values, and drive continuous improvement across the People & Culture function.
This is a chance to influence people strategy at a landmark luxury brand and contribute to a scalable, future?f
Retribuzione / Benefitsbonus
staff cantine
Employee vantaggi card (ALL - Heartist Program)
Learning & development opportunities
discounted rates at ACCOR locations
diversity & inclusion commitment
ResponsabilitàDefine and deliver the HR strategy in alignment with General Manager and corporate guidelines
Lead talent acquisition, onboarding, performance management, learning & development, compensation & benefits, payroll, and personnel administration
Translate business priorities into people strategies and operational HR solutions
Ensure culture aligns with brand identity and luxury positioning
Update and ensure compliance with LQA/Forbes




Co-lead crew planning and monitor employment costs with Finance
Manage department budget and balance service excellence with cost-effectiveness
Monitor crew KPIs including absenteeism, shift coverage, rest periods, and regulatory compliance
Collaborate with Operations to ensure service continuity and agility during peak periods
Develop scalable workforce planning processes for future expansion and regulatory changes
Maintain constructive industrial and union relations
Manage disputes and disciplinary processes with discretion
Promote wellbeing, engagement, and excellence across departments
Oversee onboarding to align new hires with brand values
Support managers in building positive team dynamics and cross-functional collaboration
Deploy initiatives to embody Orient Express values and enhance candidate/employee experience
Requisiti fondamentaliMaster's degree in Human Resources or related field
Minimum 5 years of experience in a senior HR role
Knowledge of the railway sector is mandatory
Deep knowledge of industrial and union relations for the sector
Excellent interpersonal and communication skills; fluent in Italian and English
Hands-on and strategic
Proficiency with HR systems and tools and MS Office
interpersonal excellence
communication
strategic thinking
collaboration
HR systems and tools
MS Office

📌 People & Culture Manager (Lazio)
🏢 Accorhotels
📍 Lazio