JOB SUMMARY

Service guests, escort guests to table when appropriate and offer to deliver food orders to guest tables according to hotel specification, courteously and efficiently. Also assist in the maintenance, cleanliness of the restaurant area and equipment.

PRIMARY JOB FUNCTIONS

Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of restaurant

Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available in the restaurant and respective glassware and garnishes

Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list

Maintain complete knowledge of all menu selections, preparation method, major ingredients, quality standards, appearance and serving temperature

Strictly abide state liquor regulations, particularly those prohibiting service to minors,



intoxicated persons and drunk driving

Maintain complete knowledge of Micros and manual systems

Complete opening duties as assigned

Ensure correct silverware is placed for each course in a timely manner

Direct guest to restrooms as outlined with BVLGARI standards

Check and replenish beverages

Retrieve food orders from kitchen and serve to guests

Open and serve wine / champagne bottles

Prepare and serve coffee drinks and tea

Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately

Handle guest complaints following the instant pacification procedures and ensuring guest satisfaction

Complete all closing reports as assigned and leave duty after reporting to Manager/Supervisor

📌 Cameriere di Sala (Venezia)
🏢 San Clemente Palace Venice
📍 Venezia