We are seeking a friendly, professional and enthusiastic individual to join our team as a Hostel Receptionist. As a Hostel Receptionist, you will be the face of our hostel and the first point of contact for our guests. Responsibilities: - Greet guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information and room assignments - Assist guests with information about the hostel, local area and tourist attractions - Manage reservations and cancellations, ensuring accurate records are kept - Handle cash and credit card payments, and perform end-of-day cash reconciliations - Maintain a clean and tidy reception area, and ensure supplies are stocked - Work closely with the housekeeping team to ensure that all guest rooms are clean and ready for occupancy - Handle guest complaints and escalate any issues to the relevant departments - Adhere to all policies and procedures of the hostel Requirements: - Proven experience as a receptionist or customer service representative,



preferably in the hospitality industry - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Knowledge of reservation and front office systems - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Attention to detail and accuracy - Ability to work flexible hours, including weekends and holidays - Fluency in Italian,English and proficiency in other languages is an advantage If you are a friendly and outgoing individual with a passion for providing excellent customer service, we would love to hear from you. To apply, please submit your resume and a cover letter outlining your experience and qualifications for the role. Contratto di lavoro: Tempo pieno, Tempo parziale Stipendio: €500,00 - €1.200,00 al mese Orario: - Turni - Turno diurno - Turno notturno Esperienza: - receptionist: 2 anni (Preferenziale) Lingua: - Inglese (Obbligatorio) - Italiano (Obbligatorio) Sede di lavoro: Di persona

📌 Receptionist Hostel (Roma)
🏢 Palladini Hostel Rome
📍 Roma