Schneider Electric seeks a Manager of Customer Experience to lead journey mapping, drive improvements, and coach teams to embed customer-centric thinking into decisions across the global Cooling business.
You will monitor CX satisfaction, identify root-causes, and focus on factors beyond product quality, including FAT, delivery and communication, to raise overall customer experience. This role reports to the Cooling CX Director.
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📌 Global Customer Experience Manager: Elevate CX & Loyalty (Conselve)
🏢 Schneider Electric
📍 Conselve
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