To strengthen our Sales & Reservations team, we are looking for a service-oriented, communicative, and well-organized Sales Agent - Reservation (m/f/d) who stands out through professionalism and a passion for delivering excellent guest service.

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Your Tasks

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- Providing personalized advice to our guests and actively selling rooms, suites, and customized vacation experiences

- Receiving and processing individual reservations through all channels

- Reviewing incoming reservations and actively managing bookings and changes

- Sending reservation confirmations, handling general correspondence, etc.

- Continuously monitoring availability and ensuring optimal occupancy

- Carefully maintaining reservation data and adhering to our quality standards

- Actively upselling and cross-selling additional services

Your Profile

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- Completed vocational training in the hospitality industry

- Professional experience in reservations, sales, or front office, ideally in the upscale hospitality sector

- Enthusiasm for selling exclusive hotel stays and providing personalized advice to our guests

- Commitment to the upscale hospitality sector

- An independent, structured,



and responsible work ethic

- Strong communication skills, consulting expertise, and a friendly, professional approach

- A solution-oriented and articulate approach in conversational situations

- Proficiency with MS Office applications, particularly Excel and ASA Hotel or comparable hotel management systems

- Very good written and spoken German, Italian, and English

What We Offer

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- All-inclusive onboarding for a good start

- Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities

- Individual working time models as well as health, pension and social insurance xbvzest

- Performance-related pay

- Free staff restaurant with breakfast, lunch and dinner (also on days off)

- Accommodation in staff houses if required

- Free parking

- Attractive further training as well as career and promotion opportunities

- Organization of events and excursions for employeesDiscounts on SPA treatments, store products and partner hotels

- Free ski pass for the ski slope directly at the resort and free entry to the Lüsner swimming pond

- Free use of the fitness studio

If you share our passion for hospitality, we'd love to hear from you.

📌 Sales Agent (Luson)
🏢 SAN SONNEA
📍 Luson