Your mission The Service Partner Business Development Manager drives profitable growth of Hiab’s aftermarket service business through indirect service partners within a defined region. He/she is accountable for maximizing spare parts and service revenue, strengthening partner performance and capability, expanding service product adoption, and ensuring consistent partner operating standards. He/she also acts as a point of contact for partners regarding warranty processes, technical support, and technical training.

Key responsibilities
● Develop partner aftermarket business by maximising installed base utilisation and providing commercial guidance ● Set targets, monitor KPIs, and performance manage partners to drive sustainable parts and service sales growth. ● Conduct regular performance reviews and audits, collaborate with equipment sales teams on partner alignment and effectiveness. ● Identify market gaps and growth opportunities through data driven analysis. ● Increase spare parts capture rates across all products through the partner network ● Drive adoption and sales of service contracts, digital products, and other service offerings ● Propose and develop parts sales campaigns in coordination with the e-commerce team ● Manage indirect service pricing, partner discounts, and incentive structures in alignment with the Services division and pricing teams ● Ensure partner compliance with Hiab brand, marketing, and operating standards ● Extend service partner network for an optimal market coverage. Identify, evaluate and onboard new partners in the area. ● Ensure partners are equipped to deliver consistent, high quality service aligned with Hiab standards.



What we are looking for ● Ability to drive profitable growth through data driven decisions and value based selling ● Ability to use installed base analytics and translate market insights into actionable plans ● Proficiency in managing and developing partner relationships ● Ability to manage and optimize partner channels ● Strong interpersonal skills, ability to quickly build rapport with partners ● Open-minded and value focused working approach, seeks to provide solutions for our customers by co-operating closely with relevant parties ● Results and achievement driven, able to make decisions based on data ● Prosper diversity and inclusion

What we offer
As a part of our Employees First culture,

we offer
opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.
· Contract Type: Permanent
·

Salary:
€ 55k – € 70k Gross Annual Salary (RAL), based on experience Note: The final offer within this range will be determined exclusively by objective, gender-neutral criteria, such as the candidate's specific skills, professional experience, and technical competencies demonstrated during the interview process. CCNL Metalmeccanico Industria & Company collective agreement Service Partner Ready to apply? Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. www.hiabgroup.c

📌 Service Partner Business Development Manager (Minerbio)
🏢 Hiab
📍 Minerbio