Luogo di lavoro: Venezia

dutiesandresponsibilitiesinclude:

- Managingroomserviceoperationsandstaff,includingschedulingshiftsandassigningduties
- Trainingstafftoprovideexcellentcustomerserviceandupholdthestandardsofthehotel
- Developingandimplementingroomservicemenus
- Ensuringpromptdeliveryoforderstoguestrooms
- Monitoringguestfeedbackandresolvingcomplaintsinatimelyandprofessionalmanner
- Maintaininginventoryandorderingroomservicesuppliesasneeded
- Collaboratingwiththekitchenstafftoensuremealpreparationalignswithdeliverytimes
- Ensuringcompliancewithfoodsafetyandsanitationregulations
- Reviewingandprocessingbillingforroomserviceorders
- Promotingadditionalservicesandfacilitiesofthehoteltoguests




- Overseeallroomserviceoperations,ensuringallstandardsandhotelprotocolsareadheredto.
- Managetheroomserviceteam,providingtrainingandperformancefeedbackasnecessary.
- Collaboratewiththekitchenstafftoensuretimelydeliveryofordersandmaintainhighfoodqualitystandards.
- Manageinventoryandsuppliesandensureadequatestocklevels.
- Handleguestcomplaintsandqueriespromptlyandprofessionally.
- Coordinatewithhousekeepingandmaintenancedepartmentsasnecessary.
- Ensurecompliancewithhealthandsafetyregulations.
- Monitorroomservicebudgetandimplementcost-savingmeasuresasnecessary.
- KnowledgeinMicros.

📌 Room service manager (Venezia)
🏢 San Clemente Palace Venice
📍 Venezia