Field Service Engineer Proton Therapy

Mission

As Field Service Engineer Proton Therapy, you play a key role in IBA’s mission to treat cancer patients. You are responsible for the installation, maintenance and repair of IBA equipment and systems (hardware and software) on IBA or customer sites, in order to deliver within defined timelines a final reliable working product that meets quality, performance and customer satisfaction requirements. You also participate in maintenance and operations of IBA equipment at Humanitas Proton Therapy Center in Rozzano. You are based on site, but open to travel for training and support purposes. You report to the Site Manager and work with a team of five people.

Challenges we trust you with

- Technical ownership of a site subsystem according to area competencies
- Maintaining and troubleshooting the equipment dealing with electrical, mechanical, and software matters
- Testing and repairing the equipment/systems according to the technical specifications
- Upgrading and improving the system in collaboration with the R&D; department
- Ensuring the highest quality of state‑of‑the‑art technologies/services
- Proposing solutions that improve equipment reliability, stability and operability
- Preparing and setting up equipment/systems on a daily basis for clinical operations
- Operating the equipment and providing technical support to the medical staff during daily operations
- Ensuring daily reports of activities, maintenance execution and incidents in the appropriate IT tools
- Maintaining adequate records as defined by the specific facility




- Direct contact with internal and external clients
- Maintaining third‑party equipment (TPS, OIS, various gating systems)

What We Value
- A technical bachelor’s or master’s degree in the field of electronics, mechatronics, automation, or telecommunications
- Alternatively, a technical high‑school diploma with solid experience in an industrial environment in maintenance, installation and troubleshooting activities dealing with electrical equipment and plants
- Good verbal communication skills in Italian and English
- Good written and reporting skills in Italian and English
- Good analytical and logical reasoning skills for root‑cause analysis
- A broad technical interest and motivation to perform hands‑on work
- Basic/medium level of IT knowledge to perform first-line interventions on sys‑admin matters

And you also are
- Customer‑oriented
- Proactive/hands‑on person
- Able to follow rules and regulations
- Able to deliver on strict deadlines
- Eager to learn new fields, continuously updating your knowledge (Electronics, Software, Hardware, Beam Physics, Medical Application, etc.)
- Willing to share your knowledge in your area of expertise




- A team player with strong interpersonal skills
- A flexible person, willing to work in rotating shift work (mainly morning and afternoon shifts but also late afternoon and night shifts to perform activities after the patient’s treatments;

weekend shifts could bescheduled in rotation across the entire team)

What We Offer
- A fixed‑term contract followed by a permanent contract
- The opportunity to contribute to a unique and cutting‑edge project in the fight against cancer
- A strong and collaborative team environment, where challenges are tackled together
- The chance to live in different locations for several months, broadening your professional and personal horizons
- A meaningful career, making a real difference in medical innovation and patient care

Compensation

The total guaranteed annual compensation range (which includes base salary and any flexible budget) for this position is 35,700 € – 54,100 € gross per year. The range is provided in compliance with pay‑transparency requirements and reflects the typical compensation scope based on the role’s responsibilities, required expertise and location. The final offer will be determined on an individual basis, taking into account objective and gender‑neutral factors including professional experience, qualifications, specific competencies and internal equity. The role may also qualify for additional compensation elements such as variable pay, profit sharing and benefits not reflected in this range.

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📌 Service Engineer - €35.700 - €54.100 A Year (Turbigo)
🏢 Iba
📍 Turbigo