AM Automatic Machines is looking for a Technical Support Employee to strengthen our assistance team.
Responsibilities:
Provide remote support to field technicians for fault resolution Assist in configuration changes and explain product functionalities Analyze technical issues remotely Open service tickets to report malfunctions
Requirements:
Experience:
At least 5 years in a similar role (technical support and maintenance)
Skills:
Basic knowledge of electronics and IT Strong planning skills and ability to work toward objectives High learning aptitude Preferred: basic knowledge of data networks Soft
Skills:
Goal-oriented and flexible Excellent communication and interpersonal skills Problem-solving and proactive attitude
What we offer
Initial training on our products Salary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico)
Location:
Brescia or nearby province
Working Hours
Full-time Monday to Friday Contract Type: Company cafeteria Additional Compensation: Performance premio Overtime pay Thirteenth-month salary
Experience:
Technical Support Employee: 3 years (preferred) #J-18808-Ljbffr
Mostra le tue capacità professionali all'azienda, compila il form e lascia un tocco personale nella lettera di presentazione, aiuterà il recruiter nella scelta del candidato.