pIn this role you support service orders, billing, and operational processes to ensure a smooth customer experience. You will work with Sales, Service Delivery, Field Service, Finance, and Support to keep orders accurate and invoices timely, resolving issues across functions. The position suits someone who thrives in a dynamic setting, manages multiple priorities, and drives operational excellence. You’ll contribute to customer satisfaction and business performance while acting as a key liaison for administrative topics. /pulliManage service orders through system processing and execution /liliEnsure timely and accurate customer billing for contract and non-contract services /liliInvestigate and resolve billing issues with internal stakeholders and customers /liliSupport invoicing dispute resolution with Accounts Receivable, Sales, Finance and Operations /liliMaintain accuracy and integrity of customer and contract data in systems /liliWork across CRM, ERP and service management platforms to execute activities and maintain data quality /liliCollaborate with Service Sales, Field Service, Service Delivery,



Finance and Support teams to resolve process and system-related issues /liliSupport forecasting and reporting activities /liliContribute to continuous improvement initiatives to increase efficiency and customer satisfaction /liliAct as primary point of contact between customers and internal teams for administrative topics /liliPrevious experience in Business Operations, Customer Operations, Order Management, Service Administration, Billing, or a similar role /liliEducation level comparable to a bachelor’s degree or high school diploma in Administration /liliProficiency with Microsoft Office (Excel, Outlook, Word, Teams) /liliFluency in English and Italian /liliStrong organizational and time management skills /liliAttention to detail and accuracy /liliProblem-solving and analytical abilities /liliServiceMax /liliOracle /liliBilling or service management systems /li /ulpBusiness Operations Specialist varese, lombardia, it /p #J-18808-Ljbffr

📌 Business Operations Specialist (Varese)
🏢 Ge Healthcare
📍 Varese