h3Job Category /h3pSales /ph3Job Details /h3h3About Salesforce /h3pSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. /ppReady to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. /ph3Role Overview /h3pYou are the dedicated technical and business lead for a portfolio of strategic Italian Financial Services accounts. You partner with Account Executives to shape account strategy and turn complex customer challenges into differentiated, value-led solutions. These span Agentforce, Data 360, Financial Services Cloud, Service, Sales, Slack, MuleSoft and Tableau. You are a trusted advisor to C-level, business and IT stakeholders at major Italian banks, insurers and asset managers. You also multiply the impact of the Italy SE team through mentoring and by sharing best practices. /ph3Key Responsibilities /h3ulliAccount strategy: Co-own account plans and white-space analysis with the AE. Focus on priorities such as customer 360, relationship manager and advisor productivity, digital onboarding, claims and servicing, and agentic AI in customer engagement. /liliExecutive engagement: Lead discovery, value workshops and executive briefings in Italian and English. Build business cases and ROI narratives. /liliSolution design: Design end-to-end architectures and deliver tailored demos, PoCs and technical validation.



Address integration with core banking and insurance platforms, security, and compliance. Use Agentforce Voice in Italian where relevant. /liliDeal leadership: Lead the technical win strategy on complex multi-cloud deals. Manage RFPs and competitive positioning. Orchestrate partners (including Italian SIs), specialists, Overlay and FDE/Architect resources across the South region. /liliRegulatory and market expertise: Stay current on DORA, GDPR, PSD2/open banking, Bank of Italy and IVASS requirements, EBA outsourcing guidelines, MiFID II, Solvency II and data residency. Position Salesforce's trust and EU data-residency posture with Risk, Compliance and Security teams. /liliTeam leadership: Mentor and coach SEs. Lead by example on demo quality, discovery and storytelling. Contribute to the AI Atelier (AI use cases, patterns, prompts and the vibe-coding club) and to reusable Financial Services playbooks. Support the SE Italy management team on enablement and talent development. /liliCross-functional collaboration: Work with Product, Industry Solutions, Customer Success, Partners and the South region leadership. Bring customer feedback to the roadmap and drive adoption and value realization. /liliHygiene and forecasting: Keep opportunity and activity records accurate in Salesforce. Support pipeline reviews and forecast accuracy.



/li /ulh3Required Qualifications /h3ulli8+ years in pre-sales, solution consulting or architecture, with significant Financial Services experience in the Italian market. /liliProven record of leading technical strategy on large, strategic enterprise deals. /liliDeep knowledge of CRM and digital transformation in banking, insurance or wealth management. /liliStrong grasp of generative and agentic AI, data unification, integration and security. /liliExecutive presence, storytelling and value-selling skills. /liliExperience coaching or mentoring peers. /liliFluent Italian and English. /liliBachelor's degree in Business, Computer Science, Engineering, or a related field /li /ulh3Preferred Qualifications /h3ulliSalesforce certifications (Financial Services Cloud, Agentforce, Data Cloud, Solution Architect). /liliBackground in an Italian financial institution, a core-banking or insurance vendor, or a consultancy. /liliHands-on experience with vibe-coding tools (Agentforce Vibes, Claude Code, Cursor) for demos and configuration. /liliExperience with regulated-industry compliance in the EU. /li /ulh3Unleash Your Potential /h3pWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. /ph3Accommodations /h3pIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . /ppPlease note that Salesforce uses artificial intelligence (AI) tools to help ou /p #J-18808-Ljbffr

📌 Lead Account Solution Engineer (Italia)
🏢 Salesforce
📍 Italia